Problems signing in?

• First time signing into our updated member portal or need to reset your password? Use the 'Forgot password?' link. Enter your Member Number, and you will receive an email with instructions.
• Your username is your Member Number.
• When creating or resetting your password, make sure it has at least seven characters and includes at least one number.
• Don't know your Member Number or is recovery not working? Email [email protected] or call 1300 654 363.